Privacy Policy – Abercrombiea
This Privacy Policy explains how Abercrombiea (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website (the “Site”), purchase products, or interact with our services. By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We may collect two types of information:
- Personal Information: This includes data that identifies you, such as your full name, email address, shipping/billing address, phone number, and payment details (e.g., credit card information) when you place an order, create an account, or contact our customer service.
- Non-Personal Information: This is anonymous data that does not identify you, such as your IP address, browser type, device information, pages visited on the Site, time spent on the Site, and referral sources (e.g., how you found our Site).
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders (e.g., shipping products, sending order confirmations).
- Create and manage your account (if you choose to register).
- Provide customer service (e.g., respond to inquiries sent to [email protected]).
- Personalize your experience (e.g., recommend products based on your browsing or purchase history).
- Send you updates (e.g., order status, shipping notifications) and marketing communications (e.g., promotions, new product alerts) if you opt in to receive them.
- Improve our Site and services (e.g., analyzing user behavior to enhance functionality or add popular products).
- Comply with legal obligations (e.g., tax or record-keeping requirements).
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We work with trusted third-party providers to help operate our business (e.g., payment processors to handle transactions, shipping companies to deliver orders, email platforms to send communications). These providers are contractually required to use your information only to perform services for us and to protect it with appropriate security measures.
- Legal Requirements: We may disclose your information if required by law (e.g., to comply with a court order, subpoena, or legal investigation) or to protect our rights, property, or the safety of our customers or others.
4. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correct: Ask us to update or correct inaccurate personal information.
- Delete: Request that we delete your personal information (subject to legal or operational requirements, such as retaining order records for tax purposes).
- Opt Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our messages or contacting us at [email protected].
- Withdraw Consent: If we rely on your consent to process your information (e.g., for marketing), you may withdraw consent at any time.
To exercise these rights, contact us at [email protected] with your request. We will respond within a reasonable timeframe.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure socket layer (SSL) encryption for data transmitted during checkout, limiting access to personal information to authorized staff, and regularly reviewing our security practices. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) and similar tracking technologies to enhance your experience on the Site. Cookies help us remember your preferences (e.g., language), track cart items, and analyze how you use the Site. You can manage cookie settings through your browser (e.g., block or delete cookies), but this may affect certain features of the Site (e.g., saving items in your cart).
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page and post the new policy on the Site. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Last Updated: July 21, 2025